Brand Messaging

We distill your company’s essence into compelling narratives that resonate deeply, making it easy for your audience to understand – and engage with – your brand.

Who you are and why you matter are more than just your brand. We’ll help you create messaging that tells your story, emotionally speaks to your audience, and makes you memorable and trustworthy.

Our approach


We help you identify your competitive advantage and carve out a distinctive position in the market. Through market research and analysis, we develop strategic brand positioning that highlights your strengths, addresses customer pain points, and positions you as the go-to solution.

Building Your Brand’s Personality

From choosing the right words to infusing language nuances, we create a compelling voice for your brand and forges a genuine and lasting connection with your audience.

The Say Hello Framework

We leverage our messaging framework to develop core messaging that reflects your values and resonates with your audience.

Our process

Here’s how we use our Oh Hello Framework and collaborate with you to uncover the essence of your brand, understand your audience deeply, and develop messages that resonate and engage.

We kick off the brand messaging process with a comprehensive discovery phase. We gain valuable insights into your brand, target audience, and industry landscape through in-depth research and persona interviews. This allows us to uncover key messaging opportunities and lay the foundation for crafting compelling brand messages.

Building upon the discovery phase, we dive deeper into research and conduct persona interviews. This step helps us gather valuable data and insights about your audience’s needs, preferences, pain points, and aspirations. By understanding your target customers deeper, we can create messaging that resonates and connects with them effectively.

With the insights gathered, we focus on developing your brand’s perfect tone and voice. We explore various styles, moods, and language choices to create a distinctive personality that aligns with your brand’s values. This step ensures that your brand messages have a consistent and authentic voice that captures your audience’s attention.

Armed with a deep understanding of your brand and target audience, we craft compelling messages that bring your brand to life. We develop key messaging pillars, value propositions, and core brand statements that communicate your brand’s story, benefits, and unique selling points. We aim to create messaging that resonates with your audience and helps differentiate your brand in the market.

We provide comprehensive guidelines on how to implement it across various touchpoints. This includes guidance on leveraging this strategy across your website, social media marketing, marketing materials, and any other communication channels relevant to your brand.

Above and
At Oh Hello, our unwavering commitment is to delight our clients in every way possible.
We deliver the full-cycle of development process, from prototyping to design, development and to post-launch support and maintenance.

Selected works

Crafting brand identity and messaging that strikes a chord for a family-owned business
Changing the culture of healthcare by delivering a streamlined brand experience to patients.
Crafting a distinct brand identity and authentic messaging for a modern hair salon.
Reinventing the identity of a furniture brand with a blend of artistry and precision.


Strong messaging and positioning is crucial for your company because it forms the foundation of your brand identity. Clear and compelling messaging helps you differentiate yourself from competitors, effectively communicate your value proposition, and connect with your target audience on an emotional level. It establishes trust, creates brand recognition, and drives customer engagement and loyalty.

You’re given a dedicated account manager and a project management suite where you get to watch the magic happen live (in other words, accountability is high for both teams to build something awesome efficiently).

Brand messaging is crucial in positioning your brand effectively in the market. It helps you define and communicate your unique value proposition, differentiate yourself from competitors, and connect with your target audience on an emotional level. By crafting a compelling brand story, refining your messaging, and aligning your tone of voice, you can establish a strong and consistent brand that resonates with your customers.

The implementation process encompasses a series of collaborative workshops and the creation of comprehensive document guidelines to support you in effectively utilizing your brand messaging and developing a strong marketing strategy. Through engaging workshops, we work closely with your team to explore integrating the messaging into various marketing channels, ensuring consistency and alignment with your brand’s voice and tone. The workshops provide valuable insights and strategic direction to empower your team in crafting compelling content and campaigns.

Absolutely! We understand the importance of consistency in brand messaging across various marketing channels. Once we develop your brand messaging, we can provide guidance and support in integrating it seamlessly across your website, social media platforms, advertising campaigns, email marketing, and other communication channels. This ensures a cohesive and unified brand experience, strengthening your brand’s impact and recognition.

Our goal is to equip you with versatile messaging that effectively communicates your brand’s story and value proposition in various contexts. The brand messaging we develop can be used across various platforms and touchpoints. You can integrate the messaging into your website’s homepage, product/service descriptions, About Us page, and landing pages. Additionally, it can be applied to your social media posts, blog articles, email newsletters, print materials, presentations, and any other communication channels relevant to your business.

The interview process involves meaningful conversations with key stakeholders, including company executives, employees, and sometimes, customers. These interviews aim to gather valuable insights about your brand, its values, target audience, and competitive landscape. We ask thoughtful questions to understand your unique selling points, customer pain points, and the emotional drivers that motivate your audience. These interviews provide valuable input that informs the development of your brand messaging, ensuring it resonates with your target audience and captures the essence of your brand.

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